Return Policy

Terms & Conditions – Veloura Beauty

Effective Date: April 21, 2026

By using this website, you agree to the following Terms and Conditions.

1. General

Veloura Beauty provides an online platform for purchasing bonnets and related products. By placing an order, you agree to provide accurate information.

2. Orders

  • All orders are subject to availability
  • We reserve the right to refuse or cancel any order
  • Once an order is placed, you will receive a confirmation email

3. Pricing

Prices are listed in USD and may change at any time without notice.

4. Payments

Payment must be completed before your order is processed.

5. Shipping

  • Orders will be processed within a reasonable timeframe
  • Delivery times may vary depending on location
  • We are not responsible for delays caused by shipping carriers

6. Returns & Refunds

[Unverified] You have not specified your return policy, so this is a general version:

  • Returns may be accepted within 7 days of delivery
  • Items must be unused and in original condition
  • Refunds are processed after inspection

You can modify this section based on your exact policy.

7. Use of Website

You agree not to:

  • Use the website for illegal purposes
  • Attempt to harm or disrupt the website

8. Limitation of Liability

Veloura Beauty is not liable for:

  • Indirect or incidental damages
  • Losses resulting from misuse of products

9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website means you accept any changes.

If you want, I can:

  • Add Nigeria-specific legal wording
  • Add no-return (strict policy) which many IG brands use
  • Or convert this into a clean HTML page matching your design
 
do for return poicy
 

Here’s a clean Return Policy you can use for Veloura Beauty:

Return & Refund Policy – Veloura Beauty

Effective Date: April 21, 2026

At Veloura Beauty, we take pride in providing high-quality bonnets designed for comfort and durability. Due to the nature of our products, we maintain a strict but fair return policy.

1. Returns Eligibility

For hygiene and safety reasons, bonnets and hair products are not eligible for returns or exchanges once delivered.

2. Damaged or Incorrect Items

If you receive:

  • A damaged item
  • The wrong product

You must contact us within 48 hours of delivery with:

  • Clear photos of the item
  • Your order details

We will review your request and, if approved, offer a replacement or refund.

3. Refunds

Refunds (if approved) will be processed to your original payment method within a reasonable timeframe.

4. Order Cancellations

Orders cannot be canceled once they have been processed or shipped.

5. Contact Us

For any issues regarding your order, please contact:
Email: noreply@velourabeautyco.shop